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Clearing Web Browsers Cached Data

If you are experiencing issues on my.tlu.edu , clearing out you web browser cached data may help resolve them.

 

Google Chrome:

  1. Open Google Chrome and press CTRL + SHIFT + DELETE
  2. Click Basic Tab
  3. Make sure "Cached Images and Files" is checked.
  4. Choose Time Range: All Time
  5. Click Clear Data Button

 

Mozilla Firefox:

  1. Open Firefox and press CTRL + SHIFT + DELETE
  2. Choose Time range to clear: Everything
  3. Ensure "Cache" is checked.
  4. Click Ok.

 

Microsoft Edge:

  1. Open Microsoft Edge and press CTRL + SHIFT + DELETE
  2. Choose Time Range: All Time
  3. Click Clear Now.

MyTLU System Maintenance completed

Saturday's (1/9/21) system maintenance has been completed.

We have seen some issues with the Chrome browser (content editing) that we are investigating. Safari, Firefox, IE and the latest version of Edge appear to work ok.

As mentioned in the previous announcement, the login process is slightly different. Since it now supports "single-sign-on" (SSO) you are now able to sign in once and if you chose the option to "stay signed in" you won't have to re-authenticate each time. Be sure to sign off however when you are finished.