Texas Lutheran University

Remember:  scammers and other bad actors are always trying to take advantage of having a lot of new people on campus.  TLU IT will never ask you for your password over e-mail or by clicking any link or to renew or activate anything via an email link. So if you get an e-mail asking for that , no matter how official looking it is, it is a scam. If you do happen to provide you credentials, the best thing to do is to change your password immediately and alert the helpdesk (ishelp@tlu.edu).

Other things to be mindful of:

• If you get an obvious scam the easiest thing to do is delete it.
• If you get a blackmail e-mail – do not reply. Delete it or send to ishelp@tlu.edu if you are concerned. We will report the abuse to the domain site and if need be contact law enforcement.
• If you get an e-mail that lists a password that you have used before, make sure that the password listed is not one you are using anywhere. If you are, change it to be safe.
• Do not use the same password for both personal accounts and TLU credentials. Make it harder for a hacker to gain access to all of your data.
• If you get an e-mail from someone you know that seems out of character, question it. Rather than reply (since that will go to the scammer), send a new message to the person asking them if it was legitimate. We have seen a lot of spoofed messages that were not really sent by the sender listed.

Thanks for staying vigilant and helping keep TLU secure!

Scam example below

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